Refund Policy - we are happy to refund items that have a manufacturing defect. We do not refund for change of mind etc, but are happy to exchange or offer store credit if a receipt is presented, the items are in store condition with tags attached and within 30 days of purchase. Postage - flat rate is $10 postage on all web purchases, we will send your items via Australia Post, this excludes oversize/heavy items that do not fit in a standard Australia Post Medium bag, if extra postage is required we will contact you. We offer FREE POSTAGE on web purchases over $150.00. Feel free to contact us should you have any questions on either Refunds or Postage.